Returns & Exchanges

We want you to be completely satisfied with your Regalrose purchase, which is why we offer a 30-day return period for all unworn jewelry and accessories. Please note that for hygiene reasons, earrings and body jewelry cannot be returned unless they are faulty.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the items in their original Regalrose branded packaging and ensure they are securely sealed in a mailing bag to prevent damage during transit.

3

Ship the Parcel

Generate your return shipping label through the portal and drop off your package at the nearest authorized collection point or post office.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to the original payment method within 5-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing